Privacy Policy

Welcome to Schreckengost Integrative Medicine (“Practice,” “we,” “us,” or “our”). Protecting your privacy is a core part of how we deliver care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with our team, or receive services from our practice.

By using our website or engaging with our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our site.

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Information We Collect

We may collect the following categories of information:

• Personal Identification Information (name, email address, phone number, mailing address)

• Health Information (information you provide related to your care, symptoms, medical history, or treatment preferences)

• Appointment & Communication Data (scheduling details, intake forms, messages, and inquiries)

• Payment Information (billing details, payment history; note that full payment card data is processed securely by third parties)

• Technical Information (IP address, browser type, device information, and website usage analytics)

Information is collected through intake forms, appointment scheduling, patient communications, website forms, and secure platforms used in care delivery.

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How We Use Your Information

We use your information to support both clinical care and practice operations:

• To Provide Care – Coordinate services, develop treatment plans, and communicate about your health.

• To Manage Appointments – Schedule visits, send reminders, and follow up on care.

• To Process Payments – Handle billing, receipts, and financial records.

• To Communicate – Respond to inquiries, share care updates, and provide relevant information about services.

• To Improve Services – Analyze website and operational data to enhance patient experience.

• To Maintain Security & Compliance – Protect against fraud and meet legal, ethical, and healthcare regulatory requirements.

• For Outreach (with consent) – Send newsletters, educational resources, or updates about services.

We do not sell, rent, or trade your personal or health information.

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Healthcare Privacy & Compliance

As a healthcare provider, we handle protected health information (PHI) in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable. We implement administrative, technical, and physical safeguards to protect your information.

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Payment Security

Payments are processed through secure, PCI-compliant third-party processors. We do not store full credit card information on our servers. Alternative payment options may be available upon request.

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How We Share Information

We only share information when necessary to support your care or operations, including:

• Healthcare-related service providers (such as labs, pharmacies, or care coordination partners, when applicable)

• Payment processors and billing services

• Technology vendors (secure EHR systems, scheduling platforms, analytics tools)

• Legal or regulatory authorities when required by law

All partners are expected to maintain appropriate confidentiality and security standards. We do not share patient lists for marketing purposes.

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Your Privacy Rights & Choices

You have rights regarding your personal and health information, including:

• Access & Correction – Request copies or updates to your information

• Communication Preferences – Opt out of non-essential communications

• Data Restrictions – Request limits on certain uses or disclosures

• Data Deletion – Request deletion where legally permissible

To make a request, contact us at info@schreckfutureofcare.com.

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Cookies & Website Tracking

We use cookies and similar technologies to improve website functionality and user experience:

• Essential Cookies – Required for site operation

• Analytical Cookies – Help us understand website usage

• Optional Marketing Cookies – Used only with consent

You can manage cookie preferences through your browser settings.

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Data Retention

We retain information in accordance with healthcare regulations and operational needs. Medical and billing records are maintained for required legal retention periods and stored securely.

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Third-Party Links

Our website may include links to external platforms or resources. We are not responsible for their privacy practices and encourage you to review their policies.

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Children’s Privacy

Our services are not directed toward children under 13 without parental or guardian involvement. We do not knowingly collect data from minors outside of appropriate clinical contexts.

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Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Significant updates may be communicated directly when appropriate.

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Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Email: info@schreckmed.com
Phone: 724-793-3557
 

We are committed to protecting your privacy while delivering thoughtful, integrative care.